If at any time you need advice or assistance, please contact us. We are always available to help our customers with any problems.

We take complaints very seriously. If you have a problem in relation to your hotel service or accommodation, you should first talk to the hotel management or staff. If the matter remains unresolved, you should then contact our Customer Care section with full details.

Otherwise, if you do not have a complaint, but wish to comment on any aspect of your holiday, your accommodation, our service, or any related matter, please share it with us. We are always pleased to receive your views and suggestions.

To Contact Us
Send us your comments via our Contact Form.