| 1. What products and services does
Irelandsbesthotels.net offer? |
Irelandsbesthotels.net
offers you discounted hotel rooms and other travel-related products.
We have rooms in hotels all over the world. From the comfort of
your computer, you can search our site for the hotel room that
suits you best in the city of your choice. Our fast search engine
offers you a list of our available rooms. You can read clear hotel
descriptions and prices, view their photos and then choose the
hotel that interests you most.
Our technology ensures that your online reservation is fast, easy
and secure.
Irelandsbesthotels.net also offers you travel-related
services such as travel insurance, car hire and international
discount phone cards.
The result is an electronic magic carpet on which you can travel
right around the world. Freed of the burden of searching and booking,
you can enjoy the thrill of travel.
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| 2. Where does Irelandsbesthotels.net
get their hotel rooms? |
We employ a globetrotting
army of hotel sourcers whose job is to target hotels in foreign
cities. Negotiating the best discount prices on your behalf, our
team ensures that you have a good choice of excellent hotels of
all star ratings in every destination you are likely to visit.
Regardless of your budget and the purpose of your trip, we can
offer you a choice of hotel rooms that fit your exact needs. Whether
you are travelling for business or leisure, we have the perfect
hotel for you.
With Ireland's Best Hotels you have the hotel world in your hands.
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| 3. What info do you need about me
and why? |
In order to process
your hotel reservation or car hire and travel insurance purchase,
we need simple things such as your name, e-mail and real world
address. The reasons for this are clear: we have to give the hotel
a name under which to book your room; the car people require your
name in order to hire you a car; and there's not much point in
taking travel insurance if it can't be attached to your name.
As in every other type of transaction, you have to supply us with
the name, number and expiry date of the credit card with which
the payment will be made.
But don't worry. As soon as you choose your hotel room, our site
guides you steadily through the easy steps that facilitate your
online travel purchase. It's all very simple. |
| 4. Can I reserve a hotel room for
someone else? |
| Yes - there is
no problem with doing this. When you get to the secure booking
form, you just enter the other person's name as the hotel guest.
For the credit card sections, supply your own name and billing
address. |
| 5. How can I be sure that my personal
details are safe on the Irelandsbesthotels.net site? |
Every inch of
our site and our partners' sites have been designed with the most
stringent concern for your security and privacy. An arsenal of
secure socket layers, encryption techniques and firewalls ensures
that your personal details are one hundred percent safe at all
stages of the reservation process.
For more information, see our Security and Privacy sections. |
| 6. What do the discount room prices
include? |
| Our discount room
prices always include all relevant taxes. The Dining section of
the hotel description will state if this price also includes breakfast. |
| 7. Do I need a credit card? |
The credit card
is the key to all online transactions. We require the name, number
and expiry date of a valid credit card in order to process your
reservations and purchases. The results are evident: you enjoy
the benefits of instant online hotel room booking.
At all times, your credit card details will be completely safe.
|
| 8. How do I pay for my online hotel
reservation? |
Depending on the
hotel, you will pay in one of the following two ways:
Your credit card is charged directly
In most cases, you pay as you make the reservation. This means
that the price of the room or rooms you have booked is charged
to your credit card. You then present yourself at the hotel on
the dates you specified, without making any further room payment.
Your credit card number is used as a guarantee and you
pay when you arrive at the hotel
In this case, we require your credit card number in order
to confirm the reservation with the hotel. That
hotel keeps your credit card details until you arrive on the date
specified. You then pay them across the counter with your credit
card. |
| 9. Which credit cards can I use? |
The Irelandsbesthotels.net
secure booking form requires one of the following credit cards:
• Visa
• Mastercard |
| 10. How do I book a room? |
Finding
your hotel
From the dropdown list of countries,
select the country that interests you most (for example: France).
The Irelandsbesthotels.net site then gives you
a choice of cities within that country. As soon as you select
a city (for example: Paris), the screen fills with a list of appropriate
hotels. This list contains the name, star rating and price range
of each hotel. After that you simply click on any hotel that interests
you - you'll find yourself on a page with an informative description
of that hotel and its location, area and dining facilities. There's
even an overview of the city's main attractions. Photographs give
you a clear view of the room or hotel and together with the text
and price give you an idea as to whether or not you want to stay
in that particular hotel.
To view another hotel from the
list, you simply hit the backspace button (this is usually found
at the top left side of your screen).
To find a hotel in another city or country, just return to the
page with the dropdown country or city list.
Booking your hotel
Our site has been designed to offer you the quickest and easiest
booking process. When you have found the hotel in which you want
to stay, specify the nights for which you want the room. Next,
click on the Check Availability button - this permits our booking
engine to automatically check that the room you want is free on
those nights. The total price will be displayed and simple instructions
will lead you through the final steps of your online purchase
|
| 11. How do I know what sort of hotel
to expect? |
Every hotel on
our site is accompanied by descriptive text. In this write-up,
you can read all about the hotel's star rating, room price and
main facilities. You'll also find details on the hotel's location,
area and dining facilities, as well as the city's key attractions.
This gives you solid information on which to base your expectation
of your chosen hotel. |
| 12. What facilities are offered by
my chosen hotel? |
Any given hotel's
specific facilities are described in its write-up. The section
headed Hotel outlines services provided by each
hotel and the facilities you will find in your room. The availability
of meeting and conference rooms as well as facilities such as
swimming pools, gymnasiums and parking are also presented here.
Details concerning the hotel bar and restaurant are outlined in
the hotel's Dining section. Other sections describe
Area, Location and Attractions.
|
| 13.What sort of rooms are available? |
Single
room: 1 single bed for 1 person.
Double room: 1 double bed for 2 people.
Twin room: 2 single beds for 2 people.
Triple room: Beds for 3 people.
|
| 14. What do I do if I am not happy
with my hotel room when I arrive? |
Irelandsbesthotels.net
is an online hotel reservations agent. We make every effort to
ensure that the hotel descriptions and information that we feature
on our site are as accurate as possible. Our write-ups are based
on material supplied by the hotels themselves. We are not responsible
for any variance, whether perceived or actual, between the write-up
and the conditions you find in a hotel.
Please notify us if you feel that any of our hotel write-ups are
inaccurate or need to be updated - we will be happy to consider
your suggestions. Any issues of dissatisfaction should be addressed
directly to the hotel's management.
|
| 15. What happens after I submit my
request for a room? |
One very
important thing happens: you start packing your bag for your upcoming
trip!
Your reservation
is in our hands once you have submitted your request. Within 24
hours, you will receive confirmation by e-mail - this details
the hotel name and address along with details of the total room
price and reservation dates. You should keep this for future reference
as it contains your unique processing number.
|
| 16. How do I cancel my hotel reservation? |
Step 1
To cancel your hotel reservation, just refer to your confirmation
e-mail. You receive this within 24 hours of making your booking.
This e-mail contains your Itinerary number as well as a URL that
links you to our cancellation web page.
Step 2
Click on the cancellation link within the confirmation e-mail
or type its URL into your browser. Alternatively click here to
cancel your reservation. This brings you directly to our cancellation
web page.
Step 3
On the cancellation web page, enter your Itinerary number in the
first box.
Step
4
In the second box, enter your E-mail address for reservation.
Step 5
Finally click on the button marked Cancel this reservation.
If you have entered all the correct information, the system will
automatically cancel your reservation.
Note
In the event that you have to cancel your reservation, please
cancel as early as possible.
This ensures that we can make the room available to other travellers.
It also reduces the cost of your cancellation.
We are committed to offering our hotel rooms at discount prices.
As a result, we are obliged to impose a charge for all
cancellations.
|
| 17. Do I have to pay if I decide to
change or cancel my hotel reservation? |
Irelandsbesthotels.net
operates the following cancellation policy...
All cancellations and changes made to your reservation up to 4
days before the first date of your reservation will incur a charge
of $10.
All cancellations and changes made to your reservation less than
4 days before the arrival date of your reservation mean that your
payment will not be refunded.
|
| 18. Who do I contact if I have a question
not covered here? |
| Our reservations
team offers you a friendly and expert backup service. If you have
any specific questions for them, they would be delighted to hear
from you. Please contact info@irelandsbesthotels.net |
| 19. What can I do if I am experiencing
technical difficulty with this website? |
| You should describe
your problem clearly in an e-mail to: webmaster@irelandsbesthotels.net.
Our web experts will do everything they can to help you. |
| 20. What are the terms and conditions
to which I agree? |
The following
points are of particular relevance:
Our online hotel reservations service is absolutely free
The Irelandsbesthotels.net service is entirely
free. You can visit our site whenever you want to book a room
in a hotel wherever you want for whomever you want. You pay just
for the room - our hotel search technology, our secure booking
system and our expert reservation service costs you absolutely
nothing.
Cancellations
The Irelandsbesthotels.net
hotel reservation service is free. In the event of you cancelling
your hotel reservation however, we are obliged to impose a cancellation
fee.
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| 21. Can I make a reservation by phone? |
Contact
one of our global reservations centres...
UK 0871 871 9232
USA 1888 205 0282
Other +353 21 451 8909
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| Accuracy |
Our reservations,
marketing, sales, editorial and technical executives do everything
in their power to ensure that all information contained on this
site is accurate and up-to-date. In the event of errors or omissions,
Irelandsbesthotels.net cannot be held responsible.
Your use of this site indicates that you accept this limitation
on responsibility.
We welcome news of any errors that you might find on our site
pages. Please do not hesitate to contact us at webmaster@irelandsbesthotels.net
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